Fern House Surgery

Fern House Surgery 2021-02-18 Person 4 5 0

All of the Staff at Fern House are extremely professional, friendly and helpful. I recently had my COVID-19 inoculation, and despite the restrictions and constrictions of the 'lockdown' all went smoothly. The volunteers were also very friendly and helpful. Can’t praise the service received enough.

Appointment system delays need addressing

Fern House Surgery 2021-02-17 Person 5 5 0

The Surgery is run like a 'well-oiled' machine. My recent appointment with the nurse was friendly and executed thoroughly. Also our recent visit for the COVID-19 inoculation was handled efficiently, professionally and in a well-organised manor.

Not applicable in my opinion.

Fern House Surgery 2021-02-15 Person 5 5 0

All of the Staff at Fern House are extremely professional, friendly and helpful. I recently had my diabetic review and COVID-19 inoculation, and despite the restrictions and constrictions of the 'lockdown' all went smoothly like a 'well' oiled machine.

In my opinion its impossible to improve on an excellent service and care.

Fern House Surgery 2021-02-06 Person 4 5 0

Just a brief note to thank all the staff and volunteers for the superb organisation shown on our recent visit for inoculation against Covid Very much appreciated. John David and Christine Barbara Walker

nothing

Fern House Surgery 2020-10-26 Person 4 5 0

Generally very happy with this surgery. Staff pleasant and helpful. Getting Appointments is difficult, time consuming and frustrating hence the 3 stars for appointments. 3_5 weeks lead time to see named doctor. Would have been even fewer stars But for the fact that the Reception And Admin staff are Obviously under great stress and are working hard.

Sort out the phone system to make booking appointments easier and quicker. Either take on more doctors or increase surgery hours to accommodate the large number of patients this practice has.